❓ Help / Frequently Asked Questions

Choose your target role, and our AI generates tailored interview questions. Practice answering them and receive instant feedback using the STAR method analysis.

The Career Coach provides personalized guidance based on your career goals, helping you identify areas for improvement and track your progress over time.

Visit the Pricing page and choose Basic ($9.99/month) or Pro ($19.99/month). All new accounts start with a 7-day free trial. Payment is processed securely via Stripe.

Basic gives you 2 interview sets per day (3 questions each) with 5 career goals. Pro gives you 5 sets per day with unlimited goals and personalized AI coaching. Both plans include a 7-day free trial.

Yes, you can cancel your Pro subscription anytime from your Account settings. You'll continue to have access until the end of your billing period.

We support credit cards and some quick payment options via Stripe.

SlothLab offers refunds within 14 days for Pro subscriptions. If you're not satisfied with our service, you can request a cancellation and refund. View Refund Policy for more information.

Please ensure you have a stable internet connection and your browser microphone permissions are enabled. Try refreshing the page or using a different browser.

AI analysis works best with clear audio and structured responses. Try speaking more slowly and following the STAR method for behavioral questions.

Email us at support@slothlab.app and we'll get back to you as soon as possible.